Consumer Resources

AUTOMOBILE SAFETY & ACCIDENTS

Auto Safety
www.citizen.org/autosafety/
www.autosafety.org/

What to Do if You’ve had an Accident
http://www.insurance.ca.gov/0100-consumers/0060-information-guides/0010-automobile/so-youve-had-an-automobile-accident.cfm

Car Accidents - Frequently Asked Questions
http://injury.findlaw.com/car-accident/car-accident-basics/car-accident-basics-faq.html

CREDIT CARD FRAUD & IDENTITY THEFT

Identity Theft: What to Do if It Happens to You
www.privacyrights.org/fs/fs17a.htm

Privacy Rights Clearinghouse - Nonprofit Consumer Information and Advocacy Organization
www.privacyrights.org

Consumers Union West Coast Regional Office - Consumer Action
Web Site for Identity Theft Protection
www.financialprivacynow.org

U.S. Public Interest Research Group - Credit Report & Identity Theft Information
http://www.uspirg.org/financial-privacy-security/identity-theft-protection

Identity Theft Resource Center - Resources for Victims of Identity Theft & Consumers
www.idtheftcenter.org

California Office of Privacy Protection - Consumer Information Sheets
http://www.oispp.ca.gov/consumer_privacy/consumer/information_sheet.asp

Getting Advice or Filing a Complaint - Federal Trade Commission Consumer ID Theft Home
http://www.consumer.gov/idtheft/

Ordering Free Annual Credit Reports
www.annualcreditreport.com

DRUG WARNINGS & RECALLS

FDA - Public Health Alerts & Warning Letters
www.fda.gov/cder/drug/default.htm#PHA

FDA Recalls, Market Withdrawals and Safety Alerts (includes all FDA-regulated products)
http://www.fda.gov/opacom/7alerts.html

Defective and Dangerous Products A to Z
http://injury.findlaw.com/vioxx/defective-dangerous-products-topics.html

MedWatch – FDA Safety Information and Adverse Event Reporting Program
www.fda.gov/medwatch/index.html

ELDER CARE & ELDER ABUSE

National Center on Elder Abuse
http://www.ncea.aoa.gov/ncearoot/Main_Site/index.aspx

National Committee for the Prevention of Elder Abuse
www.preventelderabuse.org/

Elder Care Locator & Resources
www.eldercare.gov/Eldercare/Public/Home.asp

State Elder Abuse Helplines and Hotlines

http://www.ncea.aoa.gov/NCEAroot/Main_Site/Find_Help/Help_Hotline.aspx

State-by-State Elder Abuse Prevention Resources
http://www.ncea.aoa.gov/NCEAroot/Main_Site/Find_Help/State_Resources.aspx

Elder Legal Rights and Resources

http://www.aoa.gov/eldfam/elder_rights/elder_abuse/elder_abuse.aspx

http://www.aoa.gov/eldfam/elder_rights/legal_assistance/legal_assistance.aspx

Law and Aging Resources
www.abanet.org/aging/

Information on Nursing Home Rights
http://ww2.cdph.ca.gov/HealthInfo/Pages/NursingHomePatient.aspx

Nursing Home Abuse Reports and Studies
www.ncea.aoa.gov/NCEAroot/Main_Site/FAQ/Nursing_Home_Abuse/

Reporting Elder Abuse in California Long-Term Care Facilities
http://www.aging.ca.gov/programs/ombudsman.asp

EMPLOYMENT ISSUES: YOUR RIGHTS AS AN EMPLOYEE

Employment Discrimination - Frequently Asked Questions
http://www.dfeh.ca.gov/complaints/FAQ.aspx?category=employment#main_content_1

Discrimination and Harassment
http://employment.findlaw.com/employment/employment-
employee- discrimination-harassment.html

Family Medical Leave Act (FMLA) – Frequently Asked Questions
www.afscme.org/wrkplace/fmla.htm

Americans with Disabilities Act (ADA) – Frequently Asked Questions
www.ada.gov/q%26aeng02.htm

A Guide for People with Disabilities
www.eeoc.gov/facts/adaguide.html

The Fair Labor Standards Act – Frequently asked Questions about Wages, Pay & Benefits
www.dol.gov/esa/whd/flsa/faq.htm

Minimum Wage and Overtime Basics
http://employment.findlaw.com/employment/employment-employee-wages-benefits/employment-employee-wages-benefits-wages-overview.html

Wage and Hour Division of the Department of Labor
www.dol.gov/esa/whd/

What Makes a Wrongful Termination Claim?
http://employment.findlaw.com/employment/employment-
employee-job-loss/employment-employee-wrongful-
termination.html

Department of Labor
www.dol.gov

Equal Employment Opportunity Commission
www.eeoc.gov

WHAT IS MEDICAL MALPRACTICE?

Medical Malpractice Information and Resources
http://injury.findlaw.com/medical-malpractice/

UNDERSTANDING YOUR INSURANCE

Auto Insurance

Auto Insurance – California Department of Insurance Consumer Guide
http://www.insurance.ca.gov/0100-consumers/0060-information-guides/0010-automobile/upload/New_Auto_Insurance_Combined_for_Web.pdf

Tips on Buying Auto Insurance & General Coverage Definitions
www.ican2000.com/usbuyaut.html

California Low Cost Auto Insurance Program
http://www.insurance.ca.gov/0100-consumers/0060-information-guides/0010-automobile/lca/index.cfm

Disability Insurance

About Disability Insurance

http://www.iii.org/individuals/disability/

About California’s SDI program
http://www.edd.ca.gov/Disability/

California - About Eligibility for Disability
http://www.edd.ca.gov/Disability/Eligibility.htm

Health Insurance & Health Care Rights

Understanding Your Health Insurance
http://www.insurance.ca.gov/0100-consumers/0060-information-guides/0050-health/upload/Cons_Guide_Health_Ins_Bro_Eng_121406.pdf

The California Patient's Guide - Your Health Care Rights and Remedies
www.calpatientguide.org/

Homeowners Insurance

Residential / Homeowners Insurance
http://www.insurance.ca.gov/0100-consumers/0060-information-guides/0040-residential/residential-insurance.cfm

Tips on Homeowners Insurance
http://www.insurance.ca.gov/0100-consumers/0060-information-guides/0040-residential/tip-homeowner-insur.cfm

Dos and Don'ts When Insuring Your Home

http://unitedpolicyholders.org/claimtips/tip_do_donot.html

Other Insurance Resources

California Department of Insurance’s Information for Consumers Buying Insurance
www.insurance.ca.gov/0100-consumers/

What is Bad Faith Insurance?
www.badfaithinsurance.org/badfaith_faq.html

General Tips on Filing a Insurance Claim
http://www.unitedpolicyholders.org/claimtips/tip_general.html